IslamSwipe Support

Last updated: August 19, 2026

Contact us

Email islamswipeapp@gmail.com with any question, bug report or feedback. We aim to reply to support email within 48 hours.

Reports submitted through the in-app reporting tool are handled separately and are reviewed within 24 hours.

Dhikr & counting

How does hands-free dhikr work?

Hands-free dhikr plays an audio count (1, 2, 3…) at your chosen pace while you recite the dhikr phrase yourself. You can set the target count and adjust the pace from 0.5 to 5 seconds between counts.

Counting runs while the app is open and your screen is on — the app holds the screen awake for the duration of a session. If you lock your phone or leave the app, counting pauses and your progress is saved, so you can resume the session where it left off. Progress is saved as you count, so an unfinished session is offered back to you the next time you open the app.

The counting voice is bundled inside the app, so hands-free works with no internet connection at all.

Why does hands-free stop at 100?

Every number in a hands-free session is a real recorded clip rather than a synthetic voice, and those recordings run from 1 to 100. Hands-free sessions are therefore capped at 100. Manual counting on the tasbih has no limit — you can set any target you like, because nothing is spoken aloud.

How many hands-free sessions do I get?

Free members get 5 hands-free sessions per week. Premium members get unlimited sessions.

Can I run more than one dhikr session at a time?

Free members can have 2 sessions running at once. Premium members can run unlimited simultaneous sessions.

Can I add my own dhikr?

Yes, and it's free. Tap the + on the phrase row in the counter to add your own dhikr with its Arabic, transliteration, meaning and a default target. Your dhikr appear alongside the built-in ones and sync to your account when you're signed in.

What is Sets & Reps?

Sets & Reps structures dhikr like a workout — you choose sets, reps and rest intervals, and the app guides you with audio cues and haptics. You can set up to 50 sets of up to 100 reps each. A mini player keeps the session running while you use the rest of the app.

Content

Where does your content come from?

All content is drawn from authenticated Islamic references. Every hadith in the app carries its grading on the card — Sahih (authentic), Hasan (good) or Da'if (weak) — so you can judge each narration for yourself rather than taking its presence in the app as a claim of authenticity. Where a narration is weak, it is labelled Da'if openly rather than being presented as stronger than it is.

Quran recitation audio is provided via Quran.com.

I think something is inaccurate. How do I report it?

Email islamswipeapp@gmail.com with the content in question. Corrections to sourcing or grading are taken seriously and we would rather hear about them.

Community & safety

How do I report a post, comment or user?

Use the report option available on posts, comments and profiles. Reports are reviewed within 24 hours and appropriate action is taken, which may include content removal or account suspension.

How do I block or mute someone?

You can block or mute any account at any time from their profile. Blocked and muted users' content is hidden from you immediately.

Account

Using IslamSwipe without an account

You can browse and search the feed without an account. Counting, liking, saving and collections need an account — signing in with Apple takes a few seconds and keeps your progress across devices.

How do I download my data?

Open Account Settings and choose "Download My Data". You will get a JSON file containing your profile, activity history, preferences, saved and liked content, and your uploads if you are a creator.

How do I delete my account?

Open your Profile and choose Delete Account. This permanently removes your account and associated data. Deleting your account does not cancel your subscription — cancel that separately in iPhone Settings first.

Subscriptions

What you get for free

What does Premium include?

Premium is a monthly or yearly auto-renewable subscription. Local prices are set by Apple per storefront.

How do I cancel?

Subscriptions are managed by Apple, not by us — we cannot cancel one on your behalf. On your device open Settings, tap your name, then Subscriptions, and select IslamSwipe. Cancel at least 24 hours before the end of the current period to avoid renewal.

I paid but Premium isn't showing.

Use Restore Purchases on the Premium screen, and make sure you are signed in with the same Apple ID used for the purchase. If it still doesn't appear, email us.

Why am I not receiving notifications?

Check notifications are enabled for IslamSwipe in iPhone Settings → Notifications → IslamSwipe. Inside the app, check Profile → Notification Settings. If they are enabled but not arriving, close and reopen the app to reschedule them.